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FAQ

Frequently asked questions about EZ Covers

Your covers leave the next working day and usually take 5-7 working days to arrive.
You will receive a confirmation email from us once your order has been packed and sent.

Send them back (within 14 days) for a full refund, end of story.

£3 anywhere in the UK for any sized order.

Due to weight restrictions we are only allowed to post 14 covers per envelope so some larger orders are sent in two or three separate envelopes. The envelopes containing your order are always sent together, however, sometimes one of the envelopes can get ahead of the others in the postal system for no particular reason and you may receive one envelope a day or two before the others. You are still only charged £3 for shipping no matter how large your order is.

It will depend on your child but if they are looked after they will last for years.

We manufacture our covers using some recycled materials, these recycled materials contain many imperfections due to the different types of plastic mixed into the recycle that we use. When we seal and cut our covers the hot knife can sometimes exaggerate the imperfections found in the recycled materials resulting in small bumps along the top and bottom edges.

Because you are purchasing directly from us and also you can re-use our covers on the next book.

Let us know and we will send you out some replacement covers for free.

Return the cover(s) to us and we will replace it with the correct size free of charge.

Contact us for an information pack. This pack contains a booklet explaining how the school rebate system works and some samples to show around.

We have an A4 info sheet which has a promotional code on it that increases our rebate to your school. To maximise the rebate to your school it's a good idea to distribute this brochure to your parents, contact us for the info sheet. The info sheet is emailed to your school as a pdf file so you can choose to email it to your parents or print it out and hand it to your students. If neither of these options work for your school then contact us and we will print the info sheets out for you and post them to you at no charge. Other than that there's nothing to do at all, there's no selling, no lists, no collating. For more information have a look at our School rebate page here.

Yes Schools can order from this page: www.ezcover.org.uk/schoolorders and pay by credit card, by Internet Banking or by Invoice

No our covers aren't large to fit those very fat A4 books.

No, the covers slide on, fit snugly until you are ready to take them off, there is no need for any glue

Yes they are recyclable, category 7

Through this website, we accept all major credit and debit cards

PVC is usually quite thick and has a 1-2mm seal running horizontally and vertically around the cover. The code for PVC is 3.
The additives used to make PVC soft have been associated to a number of health risks. Click here to read the Wikipedia article.
Greenpeace describe PVC as the most environmentally damaging plastic due to its toxicity and difficulty to recycle, read the articles here and here.

We introduce a number of new designs each year, however,  absolutely everything that we have available at the moment is listed on our order page.

Send us an email and we'll get back to you right away (info.uk@ezcovers.com)